MSGHero vs Competing Platforms

The most user-friendly platform for creating a Messenger bot for your business

Here is why you should think about switching...

Hey, Brad here from MSGHero.

If you’re on this page, you’re obviously interested in switching over from a competing messenger marketing platform. This aim of this page is to explain why MSGHero is a better alternative for your business. We’re not over-hyping this, don’t worry. We just want to make sure you have all the correct information so you can make an educated decision about what’s right for your business moving forward.

Here’s a short summary of the key points of why you should consider switching:

MSGHero allows you to TRACK sales, leads, ROI, LTV of messenger subscribers and so much more. Our competitors do not.

As a business owner, you know how important your numbers are. Without knowing where your leads and sales are coming from, or how your messages are performing, you’re flying blind.

Knowing how to scale your business is essentially impossible.

So how do you take your business to that next level? Without your numbers, you can’t.

MSGHero does this all for you, automatically. We track your leads and sales down to each individual message. Want to know where those 3 sales came from? We’ll show you the exact message that generated them.

On top of that, we’ll be able to show you your LTV (lifetime value) of your messenger subscribers! You’ll be able to track how much each messenger subscriber spends with your business over time.

No other messenger marketing platform offers this and it’s why MSGHero is so special.

MSGHero offers UNLIMITED subscribers, Facebook pages and messages.

We know how to handle volume...

Another huge benefit to selecting MSGHero as your go-to Messenger bot platform is that we are the only established platform who offers an unlimited plan.

We offer very fair pricing from our starter plan up to unlimited. No other platforms offer unlimited subscribers (and they charge you for subscriber PER Facebook page).

We open you up to truly unlimited Messenger marketing, so you don't need to worry about having to upgrade to a new pricing tier every month.

We allow you to import your Messenger subscribers.

Transferring from one Messenger platform to another used to be impossible. You were locked into your current bot platform and transferring from one to another was not possible.

We're happy to announce we now support a seamless import feature that allows you to import your subscribers from any other Messenger bot.

Simply import them into MSGHero with a few clicks and engage with your subscribers from our platform.

We’re the EASIEST platform out there. Our competitors have bulky, confusing, over-complicated and outdated features and flows.

Here at MSGHero, we’re not just a software company. My fellow co-founder Jeremy and I are marketers ourselves, with successful companies outside of MSGHero. We understand the needs of marketers wanting to see results with messenger marketing. The result?

The most user-friendly, easy-to-use platform that understands the needs of marketers, businesses and agencies. We know you need an easy to use platform, to get from point A to point B, without all the clunky and confusing features that no one uses.

We also know you want to see an overview of your results so you can log in and see them laid out perfectly for you to browse over.

This is the service we provide.

We have the best customer support in the industry. One-on-one specialized assistance.

Hands-down, we have the best customer support you’ll find.

Many people move over purely for this reason.

If something goes wrong with your messenger bot, or you need help with a campaign on an urgent basis, can you wait 48-72 hours for a reply? If your users are getting spammed due to a technical bug, and your messages are repeatedly sending over and over. Can you wait?

We've even heard nightmares of 2 weeks going by without a response to an urgent issue. Yikes.

This is what customers who have moved over have reported about competing platforms and we don’t stand for that here at MSGHero.

Our average response time is 8 minutes, 24/7, 365.

We’re here to serve you, and we care.

We’re actually CHEAPER than the competition.

This is one of our most popular questions here at MSGHero.

“Why don’t I just use (insert competitor), they’re free?”

This is a misconception about MSGHero. We do have a 7 day free trial which you can sign up for by clicking here.

On top of that, the 'freemium' model is flawed in many respects. They're overloaded in so many areas, especially support. Their actual paying customers don't get the attention they need (and deserve). They're stuck in the support queue with urgent issues (or even a basic question), along with the other 100,000 other 'free' users who aren't paying a cent. And they're slapping their branding on all your messages.

Furthermore, once you actually begin generating messenger subscribers, we’re not only cheaper, we’re more than HALF the price of what these other ‘free’ platforms charge you.

They’re only free until you actually begin generating subscribers at which point they’re going to charge you double of what we charge.

On top of that, they bill you per Facebook page. We don’t. We allow unlimited Facebook pages to be integrated for a flat fee.

We display zero branding in the messages you send (unlike our competitors)

Our competitors display their branding in YOUR messages you send via their platform. Not only does this distract from your messaging, it infringes on the whole messenger experience and significantly decreases your conversions.

As a business, you want to show fans, prospects and customers that you offer a real one-on-one solution via messenger. You do not want to be shoving another brand down their throats. It’s distracting and frankly, annoying.

We provide the best ‘birds-eye-view’ of your business every time you log in. We make your data easy to understand.

This is a big key differentiator for us. We pride ourselves on this.

We understand the important of results, being marketers ourselves.

We provide your messenger results in the most aesthetic way possible. Beautiful, data-driven graphs to show trends, perfect open/read rates of messages, leads and sales tracked back to the exact messages they originated from, LTV of messenger subscribers and so much more.

We know data, and we make it easy for you to digest and understand.

We’re not just a software company.

Although on the surface it may appear that way, we’re here to become #1 but not just through customer acquisition, total messages sent and powering the most messenger campaigns.

Those are definitely some of our goals, but we’re here to become #1 on so many more levels.

On the ground level, we understand marketers needs. We’re not a typical faceless “Silicon Valley” company with VC funding.

We stand behind our product and in our Facebook Group community, we share knowledge whether you’re a customer or not.

We share new strategies, case studies, interviews and other content with the aim of helping you grow your messenger marketing campaigns.

Yes, we’d love you as a customer but more importantly we’d love to see you grow.

MSGHero is Already The Easiest Platform To Use,
Along With Tracking We’re a Dominant Force
in The Industry

Features MSGHero ManyChat ChatFuel
Pricing for 10,000 Subscribers $47/month $65/month $85/month
Pricing for Unlimited Subscribers $97/month Not Offered Not Offered
Facebook Pages Unlimited Charged Per Page Charged Per Page
Customer Support <10 Minutes
Track Sales to Messages
Track Leads to Messages
Track LTV of Subscribers
Zapier Integration
Collect Email & Phone Number
Comment Feature First to Market
Drip-Delay Sequences
Broadcast Messages
Follow Up Responses
Reference URLs
Button Widgets
Customer Chat Widget
Clone Your Bots
Analytics Advanced General General
Messenger QR Codes
Show Branding on Messages
Facebook JSON Tool
Payment Method Paypal + Credit Card Credit Card Only Credit Card Only
One-on-One Growth Help
Bot Menus
GDPR Compliant

We offer surprisingly low prices for our diverse feature range, and give you the freedom to explore messenger marketing without any confusing roadblocks you may experience with other platforms.

Considering switching over from a competitor?

We’ll offer you $50 credit to your account so it’s a frictionless transfer and it’ll be a free experience of the easiest platform around.

By the time you’re generating messenger subscribers, you’ll be miles past their ‘free’ plans and you’ll notice we’re half the price of our competitors.

And you'll enjoy the luxury of the fastest support around (instead of getting shoved into a queue of 50,000 free users sucking up important resources).

Great idea guys!- Ryan Holmes, CEO of

Still on the fence? No problem! Click the orange chat widget in the bottom right corner to connect with us. We’re happy to answer any questions you may have

Or, if you’d like to go back to our features section, or pricing, click the buttons below.